Privacy Policy

(Updated on May 13th, 2019)

This Privacy Notice describes the manner in which Arceo Labs, Inc. (“Arceo”) collects, uses, maintains, and discloses information from users of our website. 

Data Collection and Use

Information that Arceo collects and uses may include, among other things, the Internet Protocol (IP) address, browser information, device ID, type of computer, and technical information about a user’s means of connection to our website such as the operating system, the Internet service providers utilized, and other similar information. Depending on whether the user is attempting to gain access to a particular website feature, we may collect and use usernames, passwords, and other login information (to include name and contact information).

We may also use cookies, web beacons, and other tracking technologies (such as scripts and tags) on our website. In some cases, we link the information gathered by cookies, web beacons, and other tracking technologies to a user’s personal information. We use cookies, web beacons, and other tracking technologies to help our website function properly, to collect information about how users interact and use our website, and to ensure the security of our network and related networks.

Our website offers a publicly accessible blog and a Contact Us page. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Arceo does not knowingly collect personally identifiable information from any user who is under the age of 18.  If you are under the age of 18, you must ask your parent or guardian for permission to use this website.

How We Use Your Information

We may use the information, including personal information, that we collect from users of our website for a number of reasons, including but not limited to the following purposes:

  • Operate, secure, support, personalize, and improve our website

  • Provide requested information and website offerings, to include customer service

  • Conduct security assessments

  • Serve advertising content

  • Send periodic emails

We may transfer or provide access to personal information obtained through our website to individuals or companies that help us provide, operate, support, maintain, secure, and improve our website and related offerings.

How We Protect Your Information

We take commercially reasonable measures to protect against loss, misuse, unauthorized access, disclosure, alteration, and/or destruction of your personal information. This includes physical, logical, electronic, and managerial safeguards such as hosting information on cloud-based services and limiting internal access to information on a need-to-know basis. 

Retention of Personal Information

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, technical, or legal requirements. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

Arceo may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Arceo, (b) protect and defend the rights or property of Arceo or its customers or users, or (c) under exigent circumstances to protect the personal safety of Arceo users, customers, or the general public.

Arceo partners with third-party entities to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. 

Arceo may aggregate data we acquire about our users. If we aggregate such data and provide it to external parties, our users’ personal information will not be attached to or included in such aggregated data.  

Also, in the event that all or a portion of Arceo or its assets are acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users, including personal information and user data in connection with such merger, acquisition, sale, or other change of control.

Arceo does not sell, rent, or share personal information with third parties for their direct marketing purposes, including as defined under California Civil Code Sec. 1798.83.

User Access and Choice

You may request us to correct, update, amend, or remove your personal information that you know or have reason to believe is in our possession by emailing us at privacy@arceo.ai. When contacting us, please provide us with detailed information about the personal information you are requesting we correct, update, amend, or remove, and the timeframe and manner in which you believe we came to collect it. 

If we obtained your personal information from a customer or third party acting on your behalf, you will have to contact the company or person to whom you provided your information to. In certain circumstances, we may be required by law, our auditors, or other legitimate business purposes to keep information about you.

Third-Party Websites

Our site includes links to other websites whose privacy practices may differ from those of Arceo. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Changes to this Privacy Notice

Arceo may update this Privacy Notice at any time to reflect changes to our information practices. If we make significant changes in how we use your personal information, we will notify you by email if feasible or by means of a notice on this website. We encourage you to periodically review this page for the latest information on our privacy practices.

Your Agreement to this Privacy Notice

By using our website, you are agreeing to our practices described in this Privacy Notice, which includes the collection and use of your personal information. Your continued use of our website following the posting of changes to this Privacy Notice will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at: privacy@arceo.ai